❓ I bought an internet package via MoMo, the money was deducted, but I did not receive the package. What should I do?

❓ I bought an internet package via MoMo, the money was deducted, but I did not receive the package. What should I do?

Answer:

Please visit a Piramie service point with:

  1. The Piramie 4G SIM card you used to purchase the package
  2. A screenshot of the MoMo confirmation message you received after payment

Our support team will assist you.

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