❓ What is Molomolo Device Financing?

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• ❓ Can I pay off my loan early?

  Yes. Early repayment is allowed. Please contact Molomolo staff to discuss early settlement terms.

• ❓ What happens after I finish all payments?

  Once all payments are completed: The phone is permanently unlocked The device becomes the full property of the customer

• ❓ Who can I contact for support or questions?

  Contact Molomolo customer service staff Visit our offices in Kigali or Kamembe City Toll-Free # 6121 WhatsApp Messages # + (250) 786 532 634

• ❓ What happens if I miss a payment?

  If a payment is missed: The device will be locked until the outstanding amount is paid Continued non-payment may result in being reported to the Credit Reference Bureau (CRB)

• ❓ What should I do if my phone is lost or stolen?

  You must: Report the incident immediately to RIB Obtain a theft or loss certificate Submit the certificate to Molomolo staff for further assistance Contact Info Toll-Free # 6121 & WhatsApp # + (250) 786 532 634