❓ Will my phone be locked during the loan period?
❓ Will my phone be locked during the loan period?
Yes.
The phone may be locked or restricted during the loan period to ensure compliance with the installment agreement.
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❓ Can my phone be unlocked before completing all payments?
No. The phone can only be fully unlocked after all installments and any outstanding balances are paid in full.
❓ How long is the installment period?
Available installment periods are: 3 months 6 months 9 months 12 months
❓ Can I pay off my loan early?
Yes. Early repayment is allowed. Please contact Molomolo staff to discuss early settlement terms.
❓ What happens if I miss a payment?
If a payment is missed: The device will be locked until the outstanding amount is paid Continued non-payment may result in being reported to the Credit Reference Bureau (CRB)
❓ What documents are required to get a phone on installment?
Customers are typically required to provide: A valid national ID Contact details 3 to 6 months of mobile money transaction history or a bank statement