❓ How do I make my installment payments?

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• ❓ How long is the installment period?

  Available installment periods are: 3 months 6 months 9 months 12 months

• ❓ What happens after I finish all payments?

  Once all payments are completed: The phone is permanently unlocked The device becomes the full property of the customer

• ❓ What documents are required to get a phone on installment?

  Customers are typically required to provide: A valid national ID Contact details 3 to 6 months of mobile money transaction history or a bank statement

• ❓ Can my phone be unlocked before completing all payments?

  No. The phone can only be fully unlocked after all installments and any outstanding balances are paid in full.

• ❓ Will my phone be locked during the loan period?

  Yes. The phone may be locked or restricted during the loan period to ensure compliance with the installment agreement.